Training & Retention
Customer feedback is the lifeblood of any business, but you need a process to do it justice.
A small business owner draws lessons on efficiency from The 4-Hour Workweek
Learn about the effect employee satisfaction and productivity have in your workplace, and how to tap your employees’ greatest...
Give Employees a Broader Sense of the Operation
Quick access to data and notes provides a competitive advantage
Some employees can’t be replaced. Here’s why you should hold onto them—and how.