How did you decide to get into small business ownership?
The first year we sold propane was in 1944. It was started by my grandfather, and my dad got into the business after World War II. I went to college, and when I got out I wasn’t really thinking of getting into business, but I got involved with my dad in 1972 and I’ve been in the business ever since.
What do you love most about running your own business?
The most satisfying part has been seeing our business grow. We’ve increased our gallon size every year, going from one truck to 24 trucks.
What are some of the greatest challenges you’ve faced as a small business owner?
From what I’ve seen through the years, all of the government intervention, the regulations and red tape you’ve got to go through to do most anything nowadays is one of the biggest challenges. It wasn’t quite that bad when I first started. Now, if you want to build anything new, there are a lot of permits and things that you need. We’re considering putting up a propane rail station right now, and there are a lot of hoops we have to jump through to do this—mostly federal.
What makes Pennsylvania a good place to run a small business?
I think the propane industry has a good relationship with the Pennsylvania Department of Labor and Industry. I’ve been on the advisory board that meets with the department to come up with rules and regulations, and I’ve talked to dealers from other states who do not feel that they have that good relationship.
What led you to become involved with NFIB?
My dad initially signed up with NFIB, and he always spoke highly of it. We were honored this year for being a 50-year member, and I foresee us always being a member. I think they truly do fight for the small businessperson. If NFIB sees something coming that’s going to be detrimental, they’ll go to bat, do their lobbying and try and talk some sense into the legislation.
What advice for success would you give to other small business owners?
It’s so easy to sit back and say, “My voice isn’t going to be heard and my membership isn’t important.” But the more people we have involved with NFIB and the local chamber of commerce, the stronger we’re going to be.
I also think if you’re going to be successful in business, you’re going to have to do an exceptional job of taking care of your customers and your employees. Treat them with the utmost respect.
