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National Federation of Independent Business

News And Business Resources

Staffing

A Customer’s Complaint Is a Gift

Customer feedback is the lifeblood of any business, but you need a process to do it justice.

Labor

NFIB Stands up For Small Business in Washington

Karen Harned Executive Director of NFIB’s Small Business Legal Center released the following statements in response to the Wa...

Staffing
Money

1 Question, 3 Answers: When Is the Right Time to Transition From Food Truck to Storefront?

Making the move from the street to a bricks-and-mortar location

Technology

Small Biz Book Club: Work Smarter, Not Longer

A small business owner draws lessons on efficiency from The 4-Hour Workweek

Staffing

INFOGRAPHIC: How to Maximize Your Workforce’s Productivity

Learn about the effect employee satisfaction and productivity have in your workplace, and how to tap your employees’ greatest...

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“NFIB is America’s leading small business association, promoting & protecting the right of our members to own, operate and grow their businesses.”

NFIB.com Poll: Sponsored by Insightly

Do you use a CRM to manage customer information?





POLL RESULTS

Do you use a CRM to manage customer information?

Yes, I use a CRM. - ( 17 votes )

CRM? I use Excel. - ( 5 votes )

Excel? I use paper and pencil! - ( 2 votes )

No, I don't use any CRM system. - ( 10 votes )

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