Previously Recorded: Free NFIB WEBINAR: 

 Wednesday, October 31, 2018 at 12pm ET

Digital Transformation of SMBs

Hosted by Visa

Commerce as we know it is at a tipping point, with retail environments and customer expectations evolving rapidly to embrace a ‘digital first’ consumer mindset. Visa and a consortium of partners surveyed more than 400 small to medium size business (SMBs) decision makers and nearly 2,500 consumers to understand current practices and provide SMBs tips on how they can grow their business in an increasingly digital world. This webinar will discuss what the results uncovered and actionable upgrades SMBs can implement to grow their business digitally including a “how to” on digital payments, marketing and advertising tactics, new service consideration and customer loyalty programs.

Download the Slides

About the Speaker:


Steven Leitman
Vice President, Global Payment Experience and Solutions for Visa Inc.

Steven Leitman is Vice President, Global Payment Experience and Solutions for Visa Inc. based in California. He is responsible for developing and executing segment level strategies to enable the future of commerce - and the future of the payment experience. This includes helping clients to transform to meet the increasing digital commerce expectations of consumers.

Prior to joining Visa in early 2016, Steven worked for American Express for nine years where he led global teams in the merchant, issuing, and network businesses. The majority of Steven's time at American Express was spent leading merchant focused Payments Consulting and Business Development teams. In addition, Steven led the launch of several major global merchant products and most recently had helped to launch and lead a field-based team focused on helping SMB card members to optimize their payments functions.

Prior to joining American Express Steven worked at Discover Card, Deloitte Consulting, and PricewaterhouseCoopers. He holds an MBA from the University of Chicago Booth School of Business, and a bachelor's degree from Rutgers University in New Jersey.



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