Avoiding Customer Complaints: Best Practices for Data Privacy, Advertising, and Online Reviews
Avoiding Customer Complaints: Best Practices for Data Privacy, Advertising, and Online Reviews
Free Webinar
Wednesday, February 4, 2026, 12:00pm EST
To avoid claims of false advertising or mishandling personal data, small businesses must be proactive in their policies and procedures. Join special guest Mary Engle, Executive Vice President, Policy, at the Better Business Bureau (BBB) National Programs, to learn how to avoid customer complaints, respond to disputes, protect data from cyberattacks, and avoid legal problems.
Please submit your questions ahead of the webinar so we can ensure we answer them during the Question & Answer session.
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Submit Questions
The webinar will conclude with a Q&A. Please submit your questions ahead of the webinar using the form below so we can make sure to answer them.
The webinar will cover:
The webinar will cover:
- Ways to develop, monitor, and enforce robust privacy standards;
- How self-regulation can foster truthful, transparent, and responsible advertising;
- Compliance best practices;
- Q&A
Speaker
Mary K. Engle
Executive Vice President, Policy at BBB National Programs
Mary K. Engle is the Executive Vice President, Policy for BBB National Prog…
