Katy Drozd is about halfway through her third year at Dell Technologies and over a year into her role as a CSS. Prior to being at Dell, she managed a hometown Bar and Grill in Cedar Park, Texas for about 4 years. Through her time managing the Bar and Grill, Katy realized she wanted to start her professional career and found a home at Dell! She started as a TSR (Technical Sales Representative) after a 3 Month ISG training that gave her tools for success. 2 years later Katy was ready for the next step in her career and found a fit in her current CSS (Complex Solutions Specialist) role. Being a CSS, Katy is responsible for larger ISG projects and being an informative resource for her TSR alignment. She is on the sales side of the business engaging on customer calls and furthering her ISG Enterprise knowledge for herself and team!