Skip to content

Dogs in the Shop: Understanding Service Animal Protections Under the Americans with Disabilities Act (ADA)

Dogs in the Shop: Understanding Service Animal Protections Under the Americans with Disabilities Act (ADA)

Free Webinar

Wednesday, February 2, 2022, 12:00pm EST

Dogs in the Shop: Understanding Service Animal Protections Under the Americans with Disabilities Act (ADA)

Special guests from the U.S. Department of Justice will lead business owners and employees in an interactive webinar covering the basics of the ADA’s service animal rules. In recent years, increasing numbers of customers enter businesses with animal companions in tow. The ADA requires businesses that provide goods or service to the public to permit service animals inside facilities; but emotional support animals are not protected under the ADA. Determining how to respond to a disruptive animal can be tricky, and small businesses must also determine whether the animal is a service animal or an emotional support animal without risking an ADA violation and lawsuit.
Can’t make this Webinar? Don’t worry! Register Now and we’ll email you an on-demand version!

This webinar will:

  • Review the differences between service animals and emotional support animals
  • Discuss how employees can and should respond to disruptive animals
  • Recommend best practices for responding to customers with animal companions

Speakers

Celeste Adams-Simmons
Program Manager, U.S. Department of Justice
Ms. Adams-Simmons began her career in DOJ’s Disability Rights Section in…
Andrew Washburn
Civil Rights Program Specialist, U.S. Department of Justice
Mr. Washburn has worked for the Disability Rights Section of DOJ since 2005…
View More Webinars
View Webinars

© 2001 - 2024 National Federation of Independent Business. All Rights Reserved. Terms and Conditions | Privacy Policy | Accessibility