July Report Shows Labor Quality is the Top Small Business Concern

Date: August 16, 2023

Small business owners are still reporting few or no qualified applicants for open positions

NFIB’s monthly Small Business Economic Trends report came out showing labor quality as the top small business concern but with a slight increase in optimism. Forty-two percent of small business owners (seasonally adjusted) reported job openings they could not fill in the current period, according to NFIB’s monthly jobs report.

The percentage of small business owners reporting labor quality as their top small business operating problem remains elevated at 23%, down one point from June. Labor costs were reported as the single most important problem to owners and increased two points to 10%.

“The small business economy continues to struggle with the current job market, with owners working hard to fill open positions,” said NFIB Chief Economist Bill Dunkelberg. “Hiring plans are trending down but are still historically strong in the face of a weakening economy.”

Seasonally adjusted, a net 38% of owners reported raising compensation, up two points from June’s lowest reading since May 2021. A net 21% of owners plan to raise compensation in the next three months, down one point from June.

The NFIB Small Business Optimism Index increased 0.9 of a point in July to 91.9, marking the 19th consecutive month below the 49-year average of 98. Twenty-one percent of owners reported that inflation was their single most important problem in operating their business, down three points from June.

“With small business owners’ views about future sales growth and business conditions dismal, owners want to hire and make money now from solid consumer spending,” said Dunkelberg. “Inflation has eased slightly on Main Street, but difficulty hiring remains a top business concern.”

Key findings include:

  • Owners expecting better business conditions over the next six months improved 10 points from June to a net negative 30%, 31 percentage points better than last June’s reading of a net negative 61%. This is the highest reading since August 2021 but historically very negative.
  • Forty-two percent of owners reported job openings that were hard to fill, unchanged from June but remaining historically very high.
  • The net percent of owners raising average selling prices decreased four points to a net 25% seasonally adjusted, still a very inflationary level but trending down. This is the lowest reading since January 2021.
  • The net percent of owners who expect real sales to be higher improved two points from June to a net negative 12%, a very pessimistic perspective.

As reported in NFIB’s monthly jobs report, 61% of owners reported hiring or trying to hire in July, up two points from June. Of those hiring or trying to hire, 92% of owners reported few or no qualified applicants for the positions they were trying to fill. Thirty-three percent of owners reported few qualified applicants for their open positions and 23% reported none.

Fifty-five percent of owners reported capital outlays in the last six months, up two points from June. Of those making expenditures, 38% reported spending on new equipment, 22% acquired vehicles, and 15% improved or expanded facilities. Eleven percent spent money on new fixtures and furniture, and 6% acquired new buildings or land for expansion. Twenty-seven percent of owners plan capital outlays in the next few months.

A net negative 13% of all owners (seasonally adjusted) reported higher nominal sales in the past three months, down three points from June and the lowest reading since August 2020. The net percentage of owners expecting higher real sales volumes improved two points to a net negative 12%.

Falling four points from June, the net percent of owners raising average selling prices dropped to a net 25% (seasonally adjusted), the lowest since January 2021. Twenty-one percent of owners reported that inflation was their single most important problem in operating their business. Unadjusted, 14% reported lower average selling prices, and 40% reported higher average prices. Price hikes were the most frequent in finance (53% higher, 13% lower), retail (52% higher, 10% lower), wholesale (44% higher, 15% lower), and construction (43% higher, 6% lower). Seasonally adjusted, a net 27% plan price hikes.

Seasonally adjusted, a net 38% reported raising compensation. A net 21% plan to raise compensation in the next three months, down one point from June. Ten percent of owners cited labor costs as their top business problem, up two points. Twenty-three percent of owners said that labor quality was their top business problem.

The NFIB Research Center has collected Small Business Economic Trends data with quarterly surveys since the fourth quarter of 1973 and monthly surveys since 1986. Survey respondents are randomly drawn from NFIB’s membership. The full report is released on the second Tuesday of each month. This survey was conducted in July 2023. The full monthly report is available for July, and the entire NFIB Jobs report is available here. 

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