Wednesday, January 19, 2011 at 12pm ET
(9am PT)
Presented by: Cindy Sparrow, Director, FedEx Office Marketing
Audience level:  Beginner to intermediate
Free to members and non-members

FedEx Office gives small businesses a competitive edge by combining printing, shipping, direct mail and business services in one location. Learn how to leverage FedEx services to give your small business a global footprint to connect with customers, potential customers and business partners all over the world. This webinar will provide an overview of the tools and resources available to compete with bigger companies without a brick and mortar investment.  

Attendees will learn how to deliver your unique message in a big way and effectively communicate with current and potential customers.  FedEx will also be offering improved FedEx Express® domestic and international rates to energize the New Year to NFIB members.

Key Take-Aways:

  • Ways to use printing and shipping services to become more efficient, attract new customers, and save time.
  • How to take advantage of the new & improved discounts to reduce your costs and increase your bottom line. 
  • Tips for making FedEx Office your one-stop printing and business services destination.
  • How to leverage four best-in-class networks to scale your business including online, retail, printing and shipping.

 

About The Presenter:

Cindy leads the Customer Strategy and Promotions team championing the optimal customer experience within all 1800 FedEx Office stores as well as fedexoffice.com.  By anticipating and meeting customer needs, Cindy and her team focus on developing and executing promotional strategies relevant to both consumers and businesses.  Prior to her current role, she led the FedEx Office Product Marketing team responsible for product management and new business development.  Cindy earned a BS in both Economics and Engineering Science from Vanderbilt University and her MBA from Southern Methodist University.  She lives in Dallas with her husband and two children.

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