NFIB

Crime Time
05/ 15/ 2003


The specter of crime affecting your business is not pleasant and may seem like a remote possibility. However, crimes ranging from armed robbery to embezzlement can destroy even the best businesses. In today's Workshop, contributor Edith Helmich reviews crime statistics that show how important it is for all business owners to take certain precautions.

1. Install a good physical security system.

Electronic alarms serve two purposes. First, the premises are under electronic surveillance overnight and weekends when employees and customers are not on the premises. Second, most felons are lazy individuals who want "easy pickings" and prefer not to cope with a good alarm system. The more adventuresome culprits who break into a business are more likely to be caught in the actor in the vicinity when authorities are quickly alerted by an alarm.

2. Establish policies and safeguards to ensure awareness and honesty among your employees.

The knowledge that the company has checks and balances to guard against crime is a clear deterrent to employee theft or job-related crime. Clearly stated sanctions and consequences reduces the incidence of petty theft as well as more costly crimes.

3. Install a computer security program.

Computer systems are subject to misuse and can be used to defraud as well as keep records. The type of security program that is required depends on how the computer is used and the types of records that are stored electronically.

4. Seek out seminars on how to spot and deter shoplifting.

Local law enforcement agencies will often conduct programs for management and employees on local shoplifting practices. Recognizing shoplifting as it occurs and having a plan of action for safely apprehending the shoplifter is very important. Employees need to be well-versed in what to do and whatnot to do when shoplifting is detected.

5. Train employees how to handle cash and merchandise.

The basic security measures involved with cash register transactions, check verification, merchandise return, and other financial dealings need to be taught to all new employees. Supervision and written reminders are appropriate follow-up activities for employees who regularly handle cash or maintain financial records.

Financial security practices include regular audits, inventory updates, and daily reconciliation for all cash registers and credit transactions.

6. Role-play emergency situations with employees.

Knowing what to do during an armed robbery might be the difference between life and death for personnel. If a secure area is accessible, consider adding an inside deadbolt and adding a telephone to facilitate reporting the crime in progress. Ask a law enforcement agency if they will conduct a program for management and employees that identifies the recommended safeguards for your type of business.

Once sound crime deterrent practices are in place, maintenance takes very little time and is very cost-effective.

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