Customer Service

Member and Customer Service

Have a question about NFIB membership, or your NFIB account? Need general information?

Our member care representatives can help you immediately, or route you to someone who can.Call us at 1-800-NFIB-NOW (800-634-2669) between 7 a.m.–5:30 p.m. Central Time Monday–Thursday and 8 a.m.–5 p.m. Central Time on Friday.

Or you can submit your question online.

If you prefer, you can write to us:

     NFIB
     Member Care Center
     53 Century Blvd. Suite 250
     Nashville, TN 37214

Need to reach a specific person on the NFIB staff? You may reach practically anyone by contacting one of the offices listed below (Nashville, DC and the 50 state headquarters).

Nashville Headquarters

The Nashville office is home to the following administrative departments:

  • Facilities
  • Financial Services
  • Human Resources
  • Information Services
  • Mail and Supply
  • Marketing
  • Member Care Center
  • Member Services
  • Sales
  • Travel Services

    NFIB
    53 Century Blvd. Suite 250
    Nashville, TN 37214
    1-800-274-6342 or (615) 872-5800

Washington, D.C. Headquarters

Located just a few blocks from the Capitol, NFIB’s Washington office is the policy hub of NFIB. Departments housed here include:

  • Federal Public Policy
  • Media Relations
  • Political Grassroots
  • President’s Office
  • State Public Policy
  • NFIB Legal Foundation
  • NFIB Research Foundation
  • NFIB Young Entrepreneur Foundation

    NFIB
    1201 F. Street, NW, Suite 200
    Washington, DC 20004
    1-800-552-6342 or (202) 554-9000

State Headquarters

Each state has a dedicated staff to serve our members and work with lawmakers on a state level.