Close

Share:

Panag v. Credit Control Services, Inc.

Date: August 11, 2011

Washington Supreme Court

This case concerns whether the Washington Consumer Protection Act (CPA) applies to a collection agency’s attempts to collect on an insurance company’s subrogation claim against uninsured motorists. The Supreme Court of Washington rejected CCS’s argument that the CPA applies only to consumer-oriented relationships.  As a result of this decision, nearly any business may be subject to the CPA for any dispute it may enter into, regardless of whether that dispute involves a customer, a contract, or any other business-like relationship.  NFIB filed an amicus brief in support of a motion for reconsideration.

Status: DECIDED.  Amicus brief filed 04/29/09. The court expanded the reach of the Consumer Protection Act to "unfair or deceptive efforts to collect on an insurance subrogation claim.”

blog comments powered by Disqus

Subscribe For Free News And Tips

Enter your email to get FREE small business insights. Learn more

POLL RESULTS

Do you use a CRM to manage customer information?

Yes, I use a CRM. - ( 216 votes )

CRM? I use Excel. - ( 115 votes )

Excel? I use paper and pencil! - ( 38 votes )

No, I don't use any CRM system. - ( 145 votes )