Panag v. Credit Control Services, Inc.

Date: August 11, 2011

Washington Supreme Court

This case concerns whether the Washington Consumer Protection Act (CPA) applies to a collection agency’s attempts to collect on an insurance company’s subrogation claim against uninsured motorists. The Supreme Court of Washington rejected CCS’s argument that the CPA applies only to consumer-oriented relationships.  As a result of this decision, nearly any business may be subject to the CPA for any dispute it may enter into, regardless of whether that dispute involves a customer, a contract, or any other business-like relationship.  NFIB filed an amicus brief in support of a motion for reconsideration.

Status: DECIDED.  Amicus brief filed 04/29/09. The court expanded the reach of the Consumer Protection Act to "unfair or deceptive efforts to collect on an insurance subrogation claim.”

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