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Customer Service

Member and Customer Service

Have a question about NFIB membership, or your NFIB account? Need general information?

Our member care representatives can help you immediately, or route you to someone who can. To talk to someone, call us at 1-800-NFIB-NOW (800-634-2669) between 7 a.m.–5:30 p.m. CST Monday–Thursday and 8 a.m.–5 p.m. CST on Friday. If you'd rather, e-mail us or write to us:

  • NFIB
  • Member Care Center
  • 53 Century Blvd. Suite 250
  • Nashville, TN 37214
  • Arrow Black
  • E-Mail NFIB

Need to reach a specific person on the NFIB staff? You may reach practically anyone by contacting one of the offices listed below.

Nashville Headquarters

The Nashville office is home to the following administrative departments:

  • Facilities
  • Financial Services
  • Human Resources
  • Information Services
  • Mail and Supply
  • Marketing
  • Member Care Center
  • Member Services
  • Sales
  • Travel Services
  • NFIB
  • 53 Century Blvd. Suite 250
  • Nashville, TN 37214
  • 1-800-274-6342 or (615) 872-5800

Washington, D.C. Headquarters

Located just a few blocks from the Capitol, NFIB’s Washington office is the policy hub of NFIB. Departments housed here include:

  • Federal Public Policy
  • Media Relations
  • Political Grassroots
  • President’s Office
  • State Public Policy
  • NFIB Legal Foundation
  • NFIB Research Foundation
  • NFIB Young Entrepreneur Foundation
  • NFIB
  • 1201 F. Street, NW, Suite 200
  • Washington, DC 20004
  • 1-800-552-6342 or (202) 554-9000

State Headquarters

Each state has a dedicated staff to serve our members and work with lawmakers on a state level. Select from the following list to view contact information for that state: